Management Roles

Management roles in NUP are responsible for planning, coordinating, and overseeing the project. These roles ensure that the project delivers value to stakeholders while managing risks and resources effectively.

Management Role Structure

---

Project Manager

The Project Manager leads the planning of the project in collaboration with stakeholders and team, coordinates interactions with stakeholders, and keeps the project team focused on meeting the project objectives.

Overview

The Project Manager is also responsible for evaluating which regulatory compliances are most applicable for their projects, making this role crucial in NUP's compliance-focused methodology.

Primary Responsibilities

• Coach the team to drive successful project outcomes
• Accountable for project outcome and customer acceptance
• Evaluate and control project risks through mitigation strategies
• Apply management knowledge, skills, tools, and techniques
• Ensure DevOps involvement throughout the project
• Evaluate applicable regulatory compliance requirements

Tasks

Additional Tasks

• Define Vision
• Outline the Architecture
• Refine the Architecture

Artifacts

Skills Required

Essential Skills:

• Leadership and team building capabilities
• Thorough experience in the software development lifecycle
• Proficient in conflict resolution and problem solving
• Good presentation, facilitation, and communication
• Strong negotiation skills

NUP-Specific Skills:

• Understanding of regulatory compliance frameworks
• Knowledge of risk management techniques
• Experience with agile methodologies

Assignment Approaches

This role is often played by a single person. The role is difficult to share with others but might not consume all of a person's availability on smaller projects.

Compliance Responsibilities

The Project Manager must evaluate and ensure compliance with applicable regulations:

Project Manager Activities by Phase

---

Stakeholder

The Stakeholder represents interest groups whose needs must be satisfied by the project. This role may be played by anyone who is (or potentially will be) materially affected by the outcome of the project.

Overview

Stakeholders include customers, end users, sponsors, regulatory bodies, and anyone with a vested interest in the project outcome. Their involvement is critical to project success.

Types of Stakeholders

Participation in Tasks

Stakeholders may participate in various project tasks:

Stakeholder Engagement Model

Stakeholder Communication Matrix

---

Management Role Interactions

Responsibility Matrix (RACI)

Legend: R = Responsible, A = Accountable, C = Consulted, I = Informed

Communication Flow

---

Management Practices

Project Planning

The Project Manager is responsible for creating and maintaining plans that guide the project:

Project Plan Contents:

• Project scope and objectives
• Lifecycle and phase approach
• Schedule and milestones
• Resource allocation
• Risk management approach
• Communication plan
• Quality approach

Iteration Plan Contents:

• Iteration objectives
• Work items to be completed
• Team assignments
• Risks and mitigation
• Dependencies

Risk Management

Metrics and Reporting

---

Best Practices

For Project Managers

Planning:

• Involve the team in planning
• Keep plans lightweight and adaptable
• Focus on near-term detail, long-term direction

Communication:

• Maintain transparency with stakeholders
• Hold regular status meetings
• Document decisions and rationale

Risk Management:

• Identify risks early
• Address highest risks first
• Review risks regularly

Team Support:

• Remove blockers promptly
• Shield team from distractions
• Celebrate successes

For Stakeholder Engagement

Involvement:

• Engage stakeholders early and often
• Set clear expectations for participation
• Respect stakeholders' time

Communication:

• Tailor communication to audience
• Use demos over documents
• Provide regular progress updates

Feedback:

• Create easy channels for feedback
• Act on feedback visibly
• Close the loop on decisions

---

Phase-Specific Management Activities

Strategy Phase

• Define project scope with stakeholders
• Establish OKRs
• Identify key risks
• Initial resource planning

Envision Phase

• Stakeholder identification
• Governance establishment
• Architecture vision alignment

Inception Phase

• Detailed project planning
• Team formation
• Initial risk assessment
• Iteration 0 planning

Elaboration Phase

• Risk-driven planning
• Architecture validation
• Requirements prioritization
• Mid-project health check

Construction Phase

• Iteration management
• Progress tracking
• Change management
• Quality monitoring

Transition Phase

• Deployment planning
• User acceptance coordination
• Stakeholder sign-off
• Training coordination

Production Phase

• Handoff to operations
• Lessons learned
• Project closure
• Success metrics review

Related Resources

• Roles Overview
• Phases
• Activities
• Backlog Management

---

Compliance

This section fulfills ISO 13485 requirements for management responsibility (5.1), management representative (5.5.2), and resource management (6.1), and ISO 27001 requirements for leadership (5.1), roles and responsibilities (A.5.2), and information security in project management (A.5.8).

View full compliance matrix